{"id":449,"date":"2019-09-11T12:21:09","date_gmt":"2019-09-11T11:21:09","guid":{"rendered":"https:\/\/jthemes.net\/themes\/wp\/eventer\/?page_id=449"},"modified":"2023-08-03T21:39:12","modified_gmt":"2023-08-03T20:39:12","slug":"faq","status":"publish","type":"page","link":"https:\/\/monroelifeballoonfestival.com\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_section section_type=&#8221;faqs&#8221; faqs_type=&#8221;1&#8243; parallax_image_attachment=&#8221;inherit&#8221; padding_class=&#8221;wide-100&#8243;][vc_row][vc_column width=&#8221;1\/12&#8243;][\/vc_column][vc_column width=&#8221;5\/6&#8243;]\r\n        <div class=\"section-title text-center\">\r\n            <h3 class=\"purple-color h3-lg none noto-font-900\">Have Questions? Look Here.<\/h3>\r\n            <p class=\"p-md\">We're here to help answer your questions. If you don't see it answered below, please contact us.<\/p>         \r\n        <\/div>[\/vc_column][vc_column width=&#8221;1\/12&#8243;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/12&#8243;][\/vc_column][vc_column width=&#8221;5\/6&#8243;]\r\n        <div id=\"accordion\" role=\"tablist\">                      \r\n            <div class=\"card-wrapper\"><div class=\"card\">\r\n                        <div class='card-header' role='tab' id='heading-16640eec9bd6b9'><h5 class=\"purple-color h5-lg none noto-font-900\"><a class=\"\" data-bs-toggle=\"collapse\" href=\"#collapse-16640eec9bd6b9\" role=\"button\" aria-expanded=\"true\" aria-controls=\"collapse-16640eec9bd6b9\">When Is This Event?<\/a><\/h5><\/div>\r\n                        <div id='collapse-16640eec9bd6b9' class='collapse show' role='tabpanel' aria-labelledby='heading-16640eec9bd6b9' data-bs-parent='#accordion'>\r\n                        <div class='card-body'><p>Our festival takes place every year on Labor Day weekend at Sequoyah Birthplace Museum in Vonore.<\/p><\/div>\r\n                        <\/div>\r\n                    <\/div><div class=\"card\">\r\n                        <div class='card-header' role='tab' id='heading-26640eec9bd6f8'><h5 class=\"purple-color h5-lg none noto-font-900\"><a class=\"collapsed\" data-bs-toggle=\"collapse\" href=\"#collapse-26640eec9bd6f8\" role=\"button\" aria-expanded=\"true\" aria-controls=\"collapse-26640eec9bd6f8\">When Should I Arrive?<\/a><\/h5><\/div>\r\n                        <div id='collapse-26640eec9bd6f8' class='collapse' role='tabpanel' aria-labelledby='heading-26640eec9bd6f8' data-bs-parent='#accordion'>\r\n                        <div class='card-body'><p>Guests begin arriving around 3:00p - 3:30p to ensure good parking and will line up at the gate. The event starts at 4:00p and ticket sales at the gate will begin at that time.\n\nFor faster entry, please purchase your ticket online in advance!<\/p><\/div>\r\n                        <\/div>\r\n                    <\/div><div class=\"card\">\r\n                        <div class='card-header' role='tab' id='heading-36640eec9bd72a'><h5 class=\"purple-color h5-lg none noto-font-900\"><a class=\"collapsed\" data-bs-toggle=\"collapse\" href=\"#collapse-36640eec9bd72a\" role=\"button\" aria-expanded=\"true\" aria-controls=\"collapse-36640eec9bd72a\">Where Can I Buy Tickets?<\/a><\/h5><\/div>\r\n                        <div id='collapse-36640eec9bd72a' class='collapse' role='tabpanel' aria-labelledby='heading-36640eec9bd72a' data-bs-parent='#accordion'>\r\n                        <div class='card-body'><p>We sell our tickets online on this website and through Eventbrite. We also sell tickets through select groups such as the Boys and Girls Club in addition to offering tickets day of the event at the gates.<\/p><\/div>\r\n                        <\/div>\r\n                    <\/div><div class=\"card\">\r\n                        <div class='card-header' role='tab' id='heading-46640eec9bd75a'><h5 class=\"purple-color h5-lg none noto-font-900\"><a class=\"collapsed\" data-bs-toggle=\"collapse\" href=\"#collapse-46640eec9bd75a\" role=\"button\" aria-expanded=\"true\" aria-controls=\"collapse-46640eec9bd75a\">Is Handicap Parking Available?<\/a><\/h5><\/div>\r\n                        <div id='collapse-46640eec9bd75a' class='collapse' role='tabpanel' aria-labelledby='heading-46640eec9bd75a' data-bs-parent='#accordion'>\r\n                        <div class='card-body'><p>Yes. We have the first two rows of parking dedicated to handicap parking, and guests that have difficulty walking to\/from their vehicle can request one of our staff members to give them a ride in the golf carts.<\/p><\/div>\r\n                        <\/div>\r\n                    <\/div><div class=\"card\">\r\n                        <div class='card-header' role='tab' id='heading-56640eec9bd78a'><h5 class=\"purple-color h5-lg none noto-font-900\"><a class=\"collapsed\" data-bs-toggle=\"collapse\" href=\"#collapse-56640eec9bd78a\" role=\"button\" aria-expanded=\"true\" aria-controls=\"collapse-56640eec9bd78a\">What Can I Bring?<\/a><\/h5><\/div>\r\n                        <div id='collapse-56640eec9bd78a' class='collapse' role='tabpanel' aria-labelledby='heading-56640eec9bd78a' data-bs-parent='#accordion'>\r\n                        <div class='card-body'><p>You're welcome to bring items such as chairs, blankets or towels, cushions, strollers, or wagons. However, since we are on Cherokee land, they have a strict no alcohol policy that they enforce at the event. Guests are also not allowed to bring outside food or coolers.<\/p><\/div>\r\n                        <\/div>\r\n                    <\/div><div class=\"card\">\r\n                        <div class='card-header' role='tab' id='heading-66640eec9bd7b8'><h5 class=\"purple-color h5-lg none noto-font-900\"><a class=\"collapsed\" data-bs-toggle=\"collapse\" href=\"#collapse-66640eec9bd7b8\" role=\"button\" aria-expanded=\"true\" aria-controls=\"collapse-66640eec9bd7b8\">How Much Are Balloon Rides?<\/a><\/h5><\/div>\r\n                        <div id='collapse-66640eec9bd7b8' class='collapse' role='tabpanel' aria-labelledby='heading-66640eec9bd7b8' data-bs-parent='#accordion'>\r\n                        <div class='card-body'><p>Tethered balloon rides are offered weather permitting at $20\/per person. You can buy these ahead of time online or day of event.<\/p><\/div>\r\n                        <\/div>\r\n                    <\/div><div class=\"card\">\r\n                        <div class='card-header' role='tab' id='heading-76640eec9bd7e7'><h5 class=\"purple-color h5-lg none noto-font-900\"><a class=\"collapsed\" data-bs-toggle=\"collapse\" href=\"#collapse-76640eec9bd7e7\" role=\"button\" aria-expanded=\"true\" aria-controls=\"collapse-76640eec9bd7e7\">Can My Kid Ride A Balloon?<\/a><\/h5><\/div>\r\n                        <div id='collapse-76640eec9bd7e7' class='collapse' role='tabpanel' aria-labelledby='heading-76640eec9bd7e7' data-bs-parent='#accordion'>\r\n                        <div class='card-body'><p>We let the parent decide if their kids are old enough to ride alone or if they need a parent to ride with them. Keep in mind that the noise and heat of the balloon's burners may not be suitable for smaller children or those with sensory sensitivities.<\/p><\/div>\r\n                        <\/div>\r\n                    <\/div><div class=\"card\">\r\n                        <div class='card-header' role='tab' id='heading-86640eec9bd815'><h5 class=\"purple-color h5-lg none noto-font-900\"><a class=\"collapsed\" data-bs-toggle=\"collapse\" href=\"#collapse-86640eec9bd815\" role=\"button\" aria-expanded=\"true\" aria-controls=\"collapse-86640eec9bd815\">How Long Are Balloon Rides?<\/a><\/h5><\/div>\r\n                        <div id='collapse-86640eec9bd815' class='collapse' role='tabpanel' aria-labelledby='heading-86640eec9bd815' data-bs-parent='#accordion'>\r\n                        <div class='card-body'><p>The tethered balloon rides last 5 minutes and go around 50 feet in the air. It's the perfect height for photos of the lake and sunset. Upon completion of the ride, the balloon will be gently brought back down and a crew of volunteers will help you out of the basket.<\/p><\/div>\r\n                        <\/div>\r\n                    <\/div><div class=\"card\">\r\n                        <div class='card-header' role='tab' id='heading-96640eec9bd844'><h5 class=\"purple-color h5-lg none noto-font-900\"><a class=\"collapsed\" data-bs-toggle=\"collapse\" href=\"#collapse-96640eec9bd844\" role=\"button\" aria-expanded=\"true\" aria-controls=\"collapse-96640eec9bd844\">What Happens If It Rains?<\/a><\/h5><\/div>\r\n                        <div id='collapse-96640eec9bd844' class='collapse' role='tabpanel' aria-labelledby='heading-96640eec9bd844' data-bs-parent='#accordion'>\r\n                        <div class='card-body'><p>This is a rain or shine event, and we have staff members that will be monitoring the weather and posting critical updates to our Facebook. If there's rain or inclement weather, we may not be able to inflate the balloons or offer tethered rides until the weather clears up. The food, live music, kids activities, vendor and craft booths, and VIP tent + dinner all continue regardless of weather.<\/p><\/div>\r\n                        <\/div>\r\n                    <\/div><div class=\"card\">\r\n                        <div class='card-header' role='tab' id='heading-106640eec9bd872'><h5 class=\"purple-color h5-lg none noto-font-900\"><a class=\"collapsed\" data-bs-toggle=\"collapse\" href=\"#collapse-106640eec9bd872\" role=\"button\" aria-expanded=\"true\" aria-controls=\"collapse-106640eec9bd872\">Can I Get A Refund?<\/a><\/h5><\/div>\r\n                        <div id='collapse-106640eec9bd872' class='collapse' role='tabpanel' aria-labelledby='heading-106640eec9bd872' data-bs-parent='#accordion'>\r\n                        <div class='card-body'><p>Unfortunately, no. All the proceeds from this event go directly to the Boys & Girls Club so we can't offer refunds. This event is a rain or shine event meaning that no refunds will be offered due to weather.  <\/p><\/div>\r\n                        <\/div>\r\n                    <\/div><div class=\"card\">\r\n                        <div class='card-header' role='tab' id='heading-116640eec9bd8a1'><h5 class=\"purple-color h5-lg none noto-font-900\"><a class=\"collapsed\" data-bs-toggle=\"collapse\" href=\"#collapse-116640eec9bd8a1\" role=\"button\" aria-expanded=\"true\" aria-controls=\"collapse-116640eec9bd8a1\">Are Dogs Allowed?<\/a><\/h5><\/div>\r\n                        <div id='collapse-116640eec9bd8a1' class='collapse' role='tabpanel' aria-labelledby='heading-116640eec9bd8a1' data-bs-parent='#accordion'>\r\n                        <div class='card-body'><p>Only service animals are allowed at this event.<\/p><\/div>\r\n                        <\/div>\r\n                    <\/div><\/div>     \r\n        <\/div>[\/vc_column][vc_column width=&#8221;1\/12&#8243;][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>[vc_section section_type=&#8221;faqs&#8221; 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